No returns allowed except orders shipped in error or defective merchandise.
All returns must have authorization number.
Must have our return authorization number on the box. For authorization number call (515)-274-3661 or 1-800-383-7469 from 9am to 5:30pm (Central Time) Monday through Friday.
Unauthorized returns will be refused.
Must be returned in original package.
Must be accompanied by a note explaining how you want the return to be handled.
Must include a copy of your receipt. If you send the original receipt it will not be returned to you.
The customer is responsible for all shipping charges.
If you have any questions about our return policies, please ask!
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Page Revised October 1, 2003